Privacy Policy
Last Updated: October 6, 2025
Introduction
Text Paraguay ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our SMS forwarding service.
Information We Collect
- Account Information: Name, email address, payment information, and contact details you provide when signing up.
- SMS Messages: We receive and forward SMS messages sent to your Paraguay number. Messages are stored temporarily to ensure delivery.
- Usage Data: Information about how you use our service, including login times and message delivery preferences.
- SIM Card Information: If you send us a physical SIM card, we store information about the card and phone number.
How We Use Your Information
- To provide and maintain our SMS forwarding service
- To send you SMS messages via your chosen delivery method (email, dashboard, notifications)
- To process payments and manage your account
- To provide customer support
- To improve our service and user experience
- To comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:
- Payment Processors: To process your payments securely
- Service Providers: Third-party services that help us operate (email delivery, hosting, etc.)
- Legal Requirements: When required by law or to protect our legal rights
Data Security
Your SIM cards are stored in secure facilities with 24/7 monitoring, physical access control, and surveillance. We use industry-standard security measures to protect your data, including encryption for data transmission and secure servers.
Message Retention
SMS messages are retained for 90 days to ensure delivery and provide message history. After 90 days, messages are automatically deleted from our systems.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account and data
- Export your message history
- Opt out of promotional communications
To exercise these rights, contact us at hi@textparaguay.com.
Cookies
Our website uses essential cookies to provide basic functionality. We do not use tracking or advertising cookies.
International Data Transfers
Your information may be stored and processed in Paraguay and other countries where we operate infrastructure. We ensure appropriate safeguards are in place for international data transfers.
Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hi@textparaguay.com
Phone: +1 (617) 855-7615
Address: 651 N Broad St, Suite 201, Middletown, DE 19709, USA